Fees and Taxes
Fees and Taxes TransNusa
Domestic Flights
| No | Fee | Rules | Amount (IDR) |
|---|---|---|---|
| 1 | Cancellation Fee | Above 72 hours | 25% of Basic Fare |
| Under 72 hours up to 48 hours | 50% of Basic Fare | ||
| Under 48 hours up to 24 hours | 60% of Basic Fare | ||
| Under 24 hours up tu 12 hours | 70% of Basic Fare | ||
| Under 12 hours up to 4 hours | 80% of Basic Fare | ||
| Under 4 hours | 90% of Basic Fare | ||
| 2 | Changes Fee | Under 48 hours up to 24 hours | 250,000 |
| 3 | Infant Fee | Flat | 10% from adult base fare |
International Flights
| No | Fee | Rules | Amount (IDR) | Remark |
|---|---|---|---|---|
| 1 | Cancellation Fee | ≥ 10 days | 50% from basic fare | Seat |
| 5 - 9 days | 70% from basic fare | Seat | ||
| 1 - 4 days | 90% from basic fare | Seat | ||
| ≥ 10 days | 40% from basic fare | Seat Plus | ||
| 5 - 9 days | 60% from basic fare | Seat Plus | ||
| 1 - 4 days | 90% from basic fare | Seat Plus | ||
| ≥ 10 days | 25% from basic fare | Flexi Pro | ||
| 5 - 9 days | 40% from basic fare | Flexi Pro | ||
| 1 - 4 days | 90% from basic fare | Flexi Pro | ||
| 2 | Changes Fee | ≥ 24 hours | Rp 350,000 + fare difference applied | Seat |
| ≥ 24 hours | Free 1X reschedule + fare difference applied | Seat | ||
| ≥ 12 hours | Free change fee (unlimited) + fare difference applied | Seat | ||
| 3 | Infant Fee | Flat | 10% from adult base fare | All subclass and bundle |
Indonesia - Malaysia - Singapore
+6221 6310888
09 am - 05 pm (Jakarta Time)
10 am - 06 pm (Malaysia & Singapore Time)
China
+86 4008631088
08 am - 08 pm (Beijing Time)
Australia
+6129 158 8590
09 am - 05 pm (Perth Time)
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