TransNusa apply some fees as follows:

Domestic Flights

No

Fee

Rules

Amount (IDR)

1

     

Cancellation Fee

     

Above 72 hours

25% of Basic Fare

Under 72 hours up to 48 hours

50% of Basic Fare

Under 48 hours up to 24 hours

60% of Basic Fare

Under 24 hours up to 12 hours

70% of Basic Fare

Under 12 hours up to 4 hours

80% of Basic Fare

Under 4 hours

90% of Basic Fare

2

Changes Fee

Under 48 hours up to 24 hours

200,000.00

3

Infant Fee

Flat

10% from adult base fare

 

 

International Flights

No Fee Rules Amount (IDR) Remark

1

     

Cancellation Fee

     

≥ 10 days

50% from basic fare

Seat

5 – 9 days

70% from basic fare

1 – 4 days

90% from basic fare

≥ 10 days

40% from basic fare

Seat Plus

5 – 9 days

60% from basic fare

1 – 4 days

90% from basic fare

≥ 10 days

25% from basic fare

Flexi Pro
5 – 9 days 40% from basic fare

1 – 4 days

90% from basic fare

2

Changes Fee

≥ 24 hours

Rp 300,000 + fare difference applied

Seat 

≥ 24 hours

Free 1X reschedule + fare difference applied

Seat Plus 

≥ 12 hours

Free change fee (unlimited) + fare difference

applied

Flexi Pro 

3

Infant Fee

Flat

10% from adult base fare

All subclass and bundle