Jakarta, 16 May 2024

Regarding the Ground Incident involving a PT JAS (PT Jasa Angkasa Semesta) employee, a company responsible for ground handling for TransNusa, on 13 May 2024 which resulted in a flight coordinator (FC) officer from PT JAS accidentally falling from TransNusa Airplane door.

The incident occurred due to miscommunication between the flight coordinator (FC) officer and the passenger boarding stairs (PBS) officer from PT JAS, causing the FC officer to be unaware of the PBS position when leaving the aircraft.

TransNusa (PT TransNusa Aviation Mandiri) and PT JAS have ensured that the officer involved in the accident has received medical treatment and is in good condition.

Safety is the top priority for TransNusa in every aspect of flight operations. In relation to this incident, we have coordinated with PT JAS to enhance security procedures and implement stricter prevention measures to prevent similar incidents in the future.

We are committed to continually improving safety standards and ensuring that all our operational activities proceed safely and smoothly