Whether it’s a vacation by the beach or an important business trip, no travel plans should ever give you a moment to worry. With effective from 31st January 2024, for those who purchase TransNusa’s bundling product of SEAT PLUS and FLEXI PRO passengers will be covered by SOMPO INSURANCE.
 
See below for the further details

 

Sompo Insurance Indonesia will process your claim soonest possible, kindly take note the followings:
1 All claims need to be submitted within 30 days from the incidents – failure of submission within 30 days will void your claims
2 Download the claim form from our website: https://transnusa.co.id/images/pdf/Sompo_Transnusa_NCare_eClaimForm_v0_29012024.pdf
3 Provide proof of documents regarding your claims
4

Email your claim forms to This email address is being protected from spambots. You need JavaScript enabled to view it. and by providing your proof to:

Sompo Insurance Indonesia, Klaim Asuransi Perjalanan Dept (Travel Insurance Claim Department)

Mayapada Tower 2,
19th Floor
Jl. Jend. Sudirman Kav.27
Jakarta 12920

5 Your claim entitlement will be communicated to you by Sompo Insurance Team within 14 working days
6

For further inquiry on your claims, you may contact SOMPO via the following:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 14051

WhatsApp: +62 811 131 4051

 

You can download your claim form by clicking this link